# How the Digital Clientele Registry (Psifiako Pelatologio) Works

> Record a vehicle movement, edit the entry, link it to an invoice or receipt and finalize it: the full Digital Clientele flow in Wrapp, in four steps.
>
> AI-friendly Markdown version. HTML version: https://wrapp.ai/en/resources/how-digital-clientele-works
> EL version: https://wrapp.ai/el/resources/pos-leitourgei-to-psifiako-pelatologio.md

The Digital Clientele Registry (Psifiako Pelatologio) is a registry run by AADE, the Greek tax authority, where vehicle-related businesses (car rentals, workshops, car washes, parking facilities) record every vehicle movement and link it to the invoice or receipt they issue. To use it in Wrapp, find the **Digital Clientele** category on the left side of your screen.

![The Digital Clientele category in the left-hand menu of Wrapp](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/c_y3js5r.jpg)

### Step 1: Record the vehicle movement

Record the vehicle movement by selecting **New Entry**.

![The New Entry form for recording a vehicle movement in the Digital Clientele registry](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/screenshot1_11k18lk.png)

**For car rentals**

The **Related Registry Number** field is not mandatory and you can ignore it. Under **Customer Type**, choose **Retail**. Then slide the **Continuous Service** toggle to set the rental period of the vehicle. In the next field enter the license plate number, and under **Purpose of Vehicle Movement** choose **Rental**. The **Comments / Notes** field is optional. Finally, click **Submit** and the vehicle is recorded.

**For car washes / parking**

The **Related Registry Number** field is not mandatory and you can ignore it. Under **Customer Type**, choose **Retail**. Then slide the **Continuous Service** toggle if the vehicle will stay at your business for more than one day. If the vehicle came in for both parking and washing, slide the **Mixed Service** toggle instead. In the next field enter the license plate number; the **Comments / Notes** field is optional. Finally, click **Submit** and the vehicle is recorded.

**For workshops**

The **Related Registry Number** field is not mandatory and you can ignore it. Under **Customer Type**, choose **Retail** and enter the license plate number in the next field. The **Comments / Notes** field is optional. Finally, click **Submit** and the vehicle is recorded.

### Step 2: Edit the entry

To edit your entry, go to the dots on the right of the entry and select **Edit**.

![The Edit option under the dots menu on the right of the entry](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/screenshot2_nz335n.png)

**For car rentals**

In this menu you fill in the **Agreed Amount** and the document type the entry will be linked to. You can also set a **Different Vehicle Return Location**. Finally, click **Update**.

**For car washes / parking and workshops**

In this menu you fill in the **Agreed Amount**, the document type the entry will be linked to and the **Category of Services Provided**. Finally, click **Update**.

### Step 3: Link the entry to a document

**Option 1**

From the **Digital Clientele** menu, click the vehicle and then select **Link**. This lets you link your entry to a new or existing document, as well as to a retail receipt issued by your cash register.

![Linking a Digital Clientele entry to a document from the menu](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/screenshot3_5awm8b.jpg)

**Option 2**

After issuing a document, select **Link to Digital Clientele**, where you can look up your entry by the license plate number or by the digital clientele registry number.

![The Link to Digital Clientele option after issuing a document](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/screenshot3_kbx7ma.png)

### Step 4: Finalize the entry

When the services provided and the transaction are complete, go to **Edit** and select **Finalize**.

![The Finalize option when editing a Digital Clientele entry](https://storage.crisp.chat/users/helpdesk/website/-/4/a/0/e/4a0e832c52787c/screenshot4_1tosrc2.png)

## Frequently asked questions

### What is the Digital Clientele Registry (Psifiako Pelatologio)?

It is a registry operated by AADE, the Greek tax authority, where vehicle-related businesses must digitally record every vehicle movement and link each entry to the invoice or receipt issued for the service.

### Which businesses must use the Digital Clientele Registry?

Vehicle-related businesses in Greece: car rental companies, vehicle workshops, car washes and parking facilities. They are required to record every vehicle entry and service in the registry.

### How do I link a registry entry to an invoice?

In two ways: either from the Digital Clientele menu by clicking the vehicle and selecting Link, or right after issuing a document via the Link to Digital Clientele option, searching by license plate or registry number.

### What happens when the transaction is complete?

You open the entry via Edit and select Finalize. Wrapp, as an AADE-certified e-invoicing provider, transmits the entries and the linked documents automatically, keeping you compliant without extra work.

Need help? Contact us: https://wrapp.ai/contact